Terms & Conditions

Before participating in any exercise you must first complete a PAR-Q form. By booking a class or session, you are formally agreeing to the terms & conditions put in the place.

Health & Safety:

For pre and post natal clients you MUST have been given the all clear from your GP before you participate in any exercise. For post natal clients there MUST be a minimum of 6 weeks before you resume any activity; 10 weeks for c-section and some assisted vaginal deliveries. For 1-1’s, preferably, you will have conducted a full Mommy MOT beforehand, so I can train you alongside your physiotherapist’s advice.

You must fill in a PAR-Q and disclose any medical conditions you may have or have been signed off as fit to exercise by a medical professional before embarking on any fitness programme or class at Built London.

Built London does not take any responsibility for personal items that may be damaged due to the weather or environment. Likewise, you as the participant accept that it is your responsibility to train safely within Unit 113, Anerley Works, 183a Anerley Rd, London SE20 8EF and that Built London is not liable for any injuries that you may sustain while using the space or facilities.

Cancellations & Refunds:

You will give a minimum of 36 hour’s notice for any cancellations/rescheduling of classes and Personal Training sessions. This is because our class capacities are small, in order to give you the best possible experience.

Built operates a no refund policy on classes, sessions or bundles, therefore any refunds will be made based solely on special circumstances and at our discretion.

Important Membership Information

To help us support you as best we can, all membership changes are processed directly through the studio.

Memberships

All memberships have a minimum commitment of three months before they can be cancelled.

If you would like to cancel your membership, please email hello@builtlondon.com, and we’ll process this for you.

Membership Transfers

If you’d like to transfer your membership to a different option, please email hello@builtlondon.com.

Transfers can be processed after your initial three-month commitment. Requests within the three-month period are considered on a case-by-case basis at our discretion, so it’s always worth getting in touch if your circumstances have changed.

Membership Freezes

To request a membership freeze, please email hello@builtlondon.com.

Memberships can be frozen for up to four weeks per calendar year. Longer freezes may be approved where there are exceptional circumstances, such as illness, injury, hospital treatment, pregnancy or the arrival of a new baby. These are reviewed on a case-by-case basis.

Thank you for your understanding. Processing membership changes manually allows us to make sure you’re on the most suitable option and to support you with any alternatives, such as a transfer or freeze, before making changes to your membership.

Mailing List & GDPR:

By signing up to Built London, you are accepting THE PRIVACY POLICY and that Built London will need some personal information to safely provide you with our services. By visiting Built London, contacting Built London by the phone or email, or visiting our website, you are accepting and consenting to the practices described in this these terms & conditions.

Sensitive Information & GDPR: Built London has a legal requirement to collect health data for the purpose of recording your self-assessment declaring readiness for physical exercise. This will be safely stored and not passed, sold, or seen by anyone other than Jodie as in line with GDPR.

Mailing Lists & Contact: Most contact occurs via email, although they will also occur via phone or message. Your contact details are required and must be kept safely on file in order to receive these messages

Built London will also share any content that is relevant, valuable, interesting and beneficial to you or, as stated under recital 47 in GDPR, of ‘Legitimate Interest’ to you. This information will primarily take the shape of newsletters. For all communication sent under the basis of legitimate interest, opt-out options are provided. You may also contact jodie@builtlondon.com to be removed from these lists.